Payment and shipping

Payment method	Information
Prepayment	Recipient: Bundeskasse - Dienstort Kiel, Kronshagener Weg 105, 24116 Kiel Credit institution: Deutsche Bundesbank - Filiale Hamburg, Willy Brandt-Straße 73, 20459 Hamburg IBAN: DE18 2000 0000 0020 001066 BIC: MARKDEF1200 Please state the payment code of your order when making a payment. The invoiced amount should be transferred to the recipient’s account within 30 days of the invoice date.
Invoice
Credit card	The webshop accepts VISA or Mastercard credit cards only. Unfortunately, other credit cards such as Amex etc. cannot be accepted. Payment and credit card verification is only performed via ’Payone’.
SEPA direct debit	We will debit your bank account with the invoiced amount after the order has been placed.
Giropay	You must have a giro account activated for online banking at a bank participating in giropay. The ordering process will automatically redirect you to your bank’s website via a secure connection.

BAM reserves the right to exclude specific methods of payment in certain cases.

Shipping method	Information
Standard shipping	All ordered items will be delivered free of charge by DHL standard regardless of recipient country.
Express shipping	Alternatively, you can have the purchased items delivered by DHL Express at a flat rate of €20 within Germany or €50 to abroad.
Hazardous goods shipment	Products labelled as dangerous goods will be transported exclusively by TNT. The delivery flat rate is €XY within Germany and €XY to abroad. This applies exclusively to isotope materials.
Self-collector	Transport of calibration gas products must be organised by the customers.
Freight carrier of choice	On request, we will be happy to work with your preferred carrier. The prerequisite for this is that you have your own user account. BAM requires your customer number from your freight forwarder. Currently only possible for customers of FedEx, UPS and TNT.

The choice of shipping methods may vary depending on the product.

The indication how fast the respective product is ready for shipment, you will find in the product details.

The transport time depends on the selected shipping method and the recipient's country. As soon as the product has been despatched, you will receive a link with the tracking number.

You can find information about when your purchase is ready for dispatch in the product details.

Invoices will be sent to you by e-mail after your order has been checked. If you are registered as a user, you can also retrieve your invoice in your user account. As soon as the delivery bill has been created, it is also available in your customer account. If required, we will also send you the delivery bill by e-mail.